The Board of Diamond Bank (UK) Plc (DBUK) recognise that financial crime is a threat to the Bank and to the financial services industry. DBUK is committed to the prevention of financial crime in all its forms – money laundering, terrorist financing, bribery and corruption, fraud and market abuse, tax evasions and human trafficking and slavery.
The Bank employs Board approved and risk-based internal procedures, policies, systems and controls to ensure that high standards of financial crime prevention and awareness are maintained by all staff.
DBUK has established a Financial Crime Programme to ensure that all financial crime risks are identified and appropriately mitigated to meet our legal and regulatory obligations to prevent, deter, detect and investigate all forms of financial crime.
As a financial institution regulated and supervised by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority (PRA), DBUK is subject to a robust legal and regulatory framework.
The principal obligations on which the Bank’s AML systems and controls are based are contained in the Proceeds of Crime Act 2002 (POCA) as amended, the Terrorism Act 2000 (as amended), the Counter-Terrorism Act 2008, the Bribery Act 2010, the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017, the Fraud Act 2006, the Criminal Finances Act 2017, the FCA Handbook of Rules and Guidance and the Joint Money Laundering Steering Group (JMLSG) guidance for the UK Financial sector on the prevention of money laundering and combating of terrorist financing.
DBUK’s AML policy is designed to ensure that all Bank employees comply with the requirements as set out in the UK legislation, regulation, rules and industry guidance for the financial services sector.
This policy includes the appointment of a Compliance Oversight and Money Laundering Reporting Officer (MLRO) – Senior Management Functions 16 and 17 respectively under the Senior Managers and Certification Regime (SMCR), a risk based customer due diligence programme incorporating customer identification and verification and know your customer principles, enhanced due diligence for higher risk customers, including but not limited to, politically exposed persons (PEPs), ongoing monitoring and control requirements, and internal and external suspicious transaction reporting obligations.
Staff are required to report any knowledge or suspicion of financial crime to the MLRO. Where appropriate, these concerns are reported to the relevant law enforcement and/or regulatory authorities. The Bank is committed to supporting law enforcement agencies to detect and confiscate criminal proceeds.
DBUK prohibits anonymous accounts or relationships, engagement with shell banks, and it does not facilitate payable through accounts.
DBUK complies with all applicable sanctions or restrictions on activity with respect to targeted individuals, countries, governments and entities as imposed by the UK Treasury, the EU, the UN and the Office of Foreign Assets Control (OFAC), among others.
DBUK has a zero tolerance policy in relation to bribery and corruption. The Bank recognises that these activities are often associated with organised crime, money laundering and terrorist financing.
Cognisant of the negative implications of bribery and corrupt practices, the Bank’s Financial Crime framework endorses its zero tolerance approach and sets the standards to be applied to the conduct of DBUK’s business. These standards are reinforced in the Bank’s Code of Conduct, Employee Handbook and employment contracts.
DBUK is committed to taking all steps to ensure that its stance is communicated to all stakeholders, including contractors, suppliers, intermediaries and group companies and embedded in relevant contracts.
The Bank complies with all applicable tax legislation, domestic and international. It is committed to ensuring that it is not used a vehicle to facilitate tax evasion and that its employees and associated persons are fully informed regarding their obligations to prevent the facilitation of tax evasion.
DBUK does not tolerate fraud, impropriety or dishonesty and will investigate all instances where fraud is suspected either internally, with related parties or with external organisations. Penalties include dismissal and/or prosecution of any staff defrauding or attempting to defraud the Bank or its stakeholders and prosecution of any external parties.
The Bank takes a zero tolerance approach to any form of human slavery or trafficking or “Modern Slavery”. It is committed to acting transparently, ethically and with integrity in all of its business dealings and commercial relationships. As a matter of best practice, DBUK policies and associated controls are designed to ensure that “Modern Slavery” does not take place within its business activities or its suppliers.
The Bank retains records associated with its obligations for a period of five years from the later of the date of the last transaction or the end of the customer relationship.
All Bank staff attend regular and mandated training as part of the Bank’s financial crime programme. This includes, but is not limited to, money laundering and financing of terrorism concepts, principles with respect to customer due diligence, identification of suspicious transactions, channels for suspicious activity reporting, record keeping, and the Bank’s financial crime framework.
The Bank has a robust internal governance structure comprising a hierarchy of Board and Management committees. Regular review of the effectiveness of policies and procedures are performed in addition to internal and external audits to provide the Board and Senior Management with the necessary assurance regarding the operating effectiveness of the Bank’s systems and controls.
Diamond Bank UK has a rich heritage in supporting corporate exporters. In addition, we work to assist those established and profitable UK SMEs with aspirations to export, yet who have difficulty finding a banking partner that is willing to take the time to understand their business, and to assist them in their expansion plans.
Diamond Bank UK brings its expertise in corporate export finance, and tailors it to the requirements of UK SMEs.
The suite of products available to UK SME exporters includes:
Diamond Bank UK is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. As Diamond Bank UK has wholesale permissions, our deposits come from financial institutions and corporates, and are managed by our treasury team.
We are able to take Sterling, Euro and US Dollar denominated deposits, which attract highly competitive rates.
We offer a range of tenors for deposits, ranging from short term to longer term deposits of 360 days and over.
Diamond Bank (UK) Plc is a registered public limited company with directors of diverse professional and business backgrounds.
Diamond Bank (UK) Plc has put together a team of professionals whose combined banking experience, coupled with the result-oriented culture of the Bank, enables it to offer a range of services that meet international standards.
Diamond Bank (UK) Plc has identified the key success factors in today’s banking environment to include; competent staffing, strategic focus, superior technology, and a sound financial position.
The Bank commands a clear edge in these areas and looks forward to putting these resources and advantages to work for you, the customer.
How to Spot a Scam
Received a Scam Mail?
Please be aware that fraudsters may link to sites that appear to be Diamond Bank (UK) Plc. However, www.diamondbankukplc.com remains the only authentic and genuine website of Diamond Bank (UK) Plc whose registered head office is at 36‐38 Leadenhall Street, London EC3A 1AT, United Kingdom.
This document is intended to provide some guidance on dealing with suspicious and fraudulent e‐mails purporting to be from Diamond Bank (UK) Plc.
It is difficult to cover all eventualities in respect of the identification of bogus e‐mails and the risk of fraud and disruption that arises therefrom. Criminals are adept at changing tactics and make identification of fraudulent emails increasingly difficult. Accordingly, this guidance is not intended and cannot be, by its nature, comprehensive.
Diamond Bank (UK) Plc is not responsible for the effectiveness or completeness of the information provided and makes no warranties whatsoever. Diamond Bank (UK) Plc shall not be liable for any loss or damage as the result of relying on these guidelines or as the result of accessing fraudulent e‐mails or websites.
Please read these Website Terms and Conditions of Use carefully before you start to use the Website. By using the Website, you indicate that you accept these Website Terms and Conditions of Use and that you agree to abide by them. If you do not agree to these Website Terms and Conditions of Use, you may not access or use the Website. If you have any questions, please contact us on +44 (0) 20 7184 4100 or by email to firstname.lastname@example.org.
1. Information about us
www.diamondbankukplc.com is a website operated by Diamond Bank (UK) Plc. References to “we”, “us” or “our” are references to Diamond Bank (UK) Plc. We are registered in England and Wales under company number 06278016 and have our registered office at 36 – 38 Leadenhall Street, London EC3A 1AT. Our VAT number is 923 3827 23. We are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, (Firm Reference Number 472903). You can view the Financial Services Register at www.fsa.gov.uk/register/home.do.
2. Accessing our Website
2.1 Access to our Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the products or services we provide via our Website without notice. Whilst we make every effort to ensure that the Website is always available, given the nature of the internet, we cannot guarantee that this will always be the case or that the Website will be fault or error-free. We will, therefore, not be liable if for any reason our Website is unavailable at any time or for any period.
2.2 From time to time, we may restrict access to some parts of our Website, or our entire Website, to users who have registered with us.
2.3 If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Website Terms and Conditions of Use.
2.4 You are responsible for making all arrangements necessary for you to have access to our Website. You are also responsible for ensuring that all persons who access our Website through your internet connection are aware of these Website Terms and Conditions of Use, and that they comply with them.
2.5 You may use our Website only for lawful purposes. You may not use our Website or its contents:
2.6 You also agree not to access without authority, interfere with, damage or disrupt:
3. Intellectual property rights
3.1 We are the owner or the licensee of all intellectual property rights in our Website and in the material published on it. These works are protected by copyright laws and treaties around the world. All such rights are reserved.
3.2 You may print off one copy, and may download extracts, of any page(s) from our Website for your personal reference and you may draw the attention of others within your organisation to material posted on our Website.
3.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
3.4 Our status (and that of any identified contributors) as the authors of material on our Website must always be acknowledged.
3.5 You must not use any part of the materials on our Website for commercial purposes without obtaining written authority from us.
3.6 If you print off, copy or download any part of our Website in breach of these Website Terms and Conditions of Use, your right to use our Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
3.7 Our Website must not be framed on any other website; nor may you create a link to any part of our Website.
4. Reliance on information posted
Commentary and other materials posted on our Website are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our Website, or by anyone who may be informed of any of its contents.
5. Our website changes regularly
We aim to update our Website regularly, and may change the content at any time. If the need arises, we may suspend access to our Website, or close it indefinitely. Any of the material on our Website may be out of date at any given time, and we are under no obligation to update such material.
6. Our liability
6.1 The fact that our Website contains information, products or services does not necessarily mean that they are suitable for your purposes. You are advised to take independent advice and it is your responsibility to ensure that such information, products or services are suitable for you. Some of those products and/or services may not be available or may have changed.
6.2 The material displayed on our Website is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:
6.3 This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation nor any other liability which cannot be excluded or limited under applicable law.
6.4 We do not exclude our duties and liabilities to you under the Financial Services and Markets Act 2000 or the rules and regulations for the conduct of business under this Act.
7. Information about you and your visits to our Website
8. Transactions concluded through our Website
All our products and services, whether provided through our Website or because of visits made by you, are subject to our General Banking Terms and Conditions.
9. Viruses, hacking and other offences
9.1 You must not misuse our Website by introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website. You must not attack our Website via a denial-of-service attack or a distributed denial-of service attack.
9.2 By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.
9.3 We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Website or to your downloading of any material posted on it, or on any website linked to it.
10. Third party links
Where our Website contains links to other websites and resources provided by third parties, these links are provided for your information only. Such links are not an endorsement by us of any products or services in such websites. You use such links entirely at your own risk, as we have no control over the contents of those websites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
If you breach these Website Terms and Conditions of Use and we take no action, we will still be entitled to use our rights and remedies in other situations where you are in breach.
We may revise these Website Terms and Conditions of Use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these Website Terms and Conditions of Use may also be superseded by provisions or notices published elsewhere on our Website.
13. Jurisdiction and applicable law
13.1 The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our Website although we retain the right to bring proceedings against you for breach of these Website Terms and Conditions of Use in your country of residence or any other relevant country. These Website Terms and Conditions of Use are governed by English law.
13.2 This Website complies with the appropriate UK legislation and it is designed for use in the UK. The Website is not intended to be used in any jurisdiction or country where the availability of the Website is contrary to local law. Use of our Website outside the UK is at your own risk and it is your responsibility to comply with the applicable local law. Products and services on this Website are only available to UK customers.
14. Customer services
If you want more information about anything on this Website, please contact us at our main trading address mentioned above or by email at email@example.com or by telephone +44 (0) 20 7184 4100 during office hours.
Thank you for visiting our Website.
If you have a complaint, please let us know
At Diamond Bank (UK) Plc we aim to provide great products and excellent service to our customers. However, we know that sometimes things can go wrong and that you may have cause to complain. If you have a complaint, then please let us know as soon as possible.
We will do our very best to resolve your complaint as soon as you get in touch with us. However, there may be occasions when it will take longer to respond to your complaint. If this happens we will send you an acknowledgement within 5 business days. This acknowledgement will include the name and contact details of the person handling your complaint, this may not be the same person who received your complaint.
If we are unable to resolve your complaint immediately, we will do our best to resolve your complaint within four weeks. If more time is required to resolve your complaint, we will keep you informed every step of the way. A final response will be sent to you within eight weeks of your original complaint.
How to make a complaint
If you have a complaint, we would like to be able to resolve this for you as soon as possible.
Write to us:
You can email your relationship manager directly (if you have one).
You can email your complaint directly to firstname.lastname@example.org
You can write to us at:
Diamond Bank (UK) Plc
36 – 38 Leadenhall Street
In order for us to resolve your complaint as quickly as possible, please include the following information in your email or letter:
You can make a complaint directly to your relationship manager (if you have one) or you can call our UK office on +44 (0)20 71584 4100 Monday to Friday 9am to 5pm (excluding bank holidays).
The Financial Ombudsman Service may be able to consider a dispute with us if you meet their eligibility criteria. For further information, please see http://www.financial-ombudsman.org.uk.
This website is administered by Diamond Bank (UK) Plc (“DBUK”).
Purposes of Processing
DBUK collects and processes information about customers and visitors to its website to conduct its business, to inform and make available products and services that may be of interest to you, and for the development of web statistics. The information you provide will be used to contact you when necessary e.g. to notify you about functionality changes to the website and to offer services that you may find helpful (provided you have not opted out of receiving such services).
DBUK does not seek to collect sensitive personal data (such as data revealing political opinions, religious beliefs or data concerning health or sex life) through this site. If DBUK does seek to collect such data, your prior consent will be sought. Please note that by providing DBUK with unsolicited sensitive personal data, you consent to our using that data as described above.
DBUK may gather and analyse information regarding usage of this website, including domain name, the number of hits, the pages visited, previous/subsequent sites visited and length of user session. This information may be gathered by using a cookie. A cookie is a small text file placed on your hard drive by our web page server. You can choose whether to use a cookie by altering the settings of your browser or not. A cookie will make the use of this website faster and easier.
Accepting or rejecting cookies
You can configure your internet browser to warn you each time a new cookie is about to be stored on your computer so that you may decide whether to accept or reject it. Please refer to your internet browser’s help section for specific instructions. Please note that some parts of our website may not function properly if you reject cookies.
The Interactive Advertising Bureau is an industry body that has produced a series of web pages which explain how cookies work and how they can be managed.
Third Party Sites
Please note that this Privacy Statement does not extend to third party sites linked to this website.
How to contact DBUK
If you have any questions about this Privacy Statement or our data processing activities, please contact us.
DBUK reserves the right to modify sections of this Privacy Statement at any time. Please check this statement from time to time for any changes.
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device. You can find out more information about cookies at: www.allaboutcookies.org and www.youronlinechoices.eu.
Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.
The cookies in use on this website can be categorised (based on the categories used in the ICC UK Cookie Guide) as either “strictly necessary cookies” or “performance cookies”.
Strictly necessary cookies are cookies that are essential to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies, some website features will not work. Strictly necessary cookies used by this site include session cookies which temporarily save information from the account application form. The session cookies expire after a browser session and are not stored longer term.
Performance cookies are cookies which collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.
Diamond Bank (UK) Plc
36-38 Leadenhall Street
London EC3A 1AT
Tel: +44 (0) 20 7184 4100
Fax: +44 (0) 20 7184 4199
At Diamond Bank UK, we welcome the opportunity to discuss your trade finance needs wherever they may be. Our international expertise helps secure your payment terms in your chosen export destinations. No matter how large or small your business or transaction, our team of trade finance experts bring their knowledge and experience in processing and delivering our products and services to meet your needs.
With experienced staff in a single office location, we are able to provide bespoke services with turnaround time for LC advices and document checking within two working days at competitive prices.
Our complete range of Trade Services include:
Our complete range of Trade Finance includes:
Diamond Bank UK offers clients a range of treasury products and services. Our team of experienced market professionals ensures clients enjoy solutions tailored to their specific needs. Our success is built on competitive pricing coupled with a personal service, no matter the size of your organisation or transaction. Diamond Bank UK has no proprietary risk trading function, so our dealing room is set up to serve you, the customer.
Please contact us for:
Fixed Term Deposits
Enjoy competitive deposit rates in USD, GBP, EUR, CAD, CHF and JPY.
Direct access to our team to discuss your requirements with market professionals located in the heart of the City of London.
Trade the major currency pairs via voice or internet based solutions.
Discuss FX and interest rate hedging requirements and strategies.
Fixed Income Bonds
Gain access to a wide range of investment opportunities through our extensive market network.
We provide “Smart solutions for smart businesses.” We know that each client is unique and we will only recommend products and services which are suitable. Your safety and success is our safety and success.
Diamond Bank UK offers correspondent banking relationships and a range of services to financial institutions around the world. We also have confirming bank status as a member of the International Finance Corporation (IFC) Global Trade Finance Program which enables us to work with other international banks that hold issuing bank status within the program.
Our complete service range of Correspondent Banking Services includes:
Your eligible deposits with Diamond Bank (UK) Plc are protected up to a total of £85,000 by the Financial Services Compensation Scheme (FSCS), the UK’s deposit protection scheme.
Any deposits you have above the compensation limit are unlikely to be covered by the FSCS.
For further information on the protection provided by the Financial Services Compensation Scheme please select the link below or call us on +44 (0)20 7184 4100.
For further information on Deposits covered by the FSCS, please click here
Diamond Bank (UK) plc is a UK regulated wholesale bank that is focused on supporting the international trade, payments and associated foreign exchange needs of clients. Our solution based offering supports clients with an international presence, backed by our strong networks in West Africa, the wider African region, and in many countries around the world.
We are a wholesale bank, offering a range of banking products and services in corporate and correspondent banking. Our business is based on strong, enduring relationships and is driven by innovation, and leading edge technology that enables us to deliver innovative solutions for our clients’ individual requirements.
We deliver a client focused and competitive service to our corporate and correspondent banking clients dealing with our niche markets. Our deep understanding of clients’ needs and of our markets means that we are able to deliver a high level of service, no matter their size or requirements.
We are always looking at new and innovative ways to serve our clients, constantly adapting and adding new products and solutions to meet your ever changing needs.
Our team of specialists in London are always happy to help.
You can see our staff structure here.
Diamond Bank UK focuses on the development and management of business relationships with wholesale corporates whose requirements are international. We provide intermediary financial services for businesses seeking to maintain business accounts in London to coordinate their global supply chain activities and for those of their overseas counterparts exporting or investing in other countries.
We have relationships in many countries all over the world that can assist corporates whose business is truly international. Our heritage means that we have extensive networks in Africa in particular.
We have a clear understanding of our clients’ business operations and requirements, and are driven by innovative thinking to guarantee the provision of innovative solutions to our clients’ business.
Our objective is to establish strong and enduring relationships enabling us to assist with product advice and services tailored to your specific needs and requirements.
Our products and services for Corporates are broadly categorised into: