Cookies Policy

Cookies

Diamond Bank (UK) PLC set and use cookies and similar technologies to enable content on our website. More information about how you can control and manage them is provided below.

What is a cookie?

A cookie is a small text file that is placed on a computer or other device and is used to identify the user or device and to collect information. Cookies are typically assigned to one of four categories, depending on their function and intended purpose: strictly necessary cookies, performance cookies, functional cookies, and cookies for marketing purposes.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience.

How to control and manage cookies

You can manage website cookies in your browser settings, and you always have the choice to change these settings by accepting, rejecting or deleting cookies. If you choose to change your settings, you may find that certain functions and features will not work as intended on our website. All browser settings are slightly different, so to manage cookies, you should refer to the relevant settings within your browser.

We understand that you may want to know more about cookies. Here are some useful resources that provide detailed information about types of cookies, how they are used, and how you can manage your cookie preferences: www.aboutcookies.org or www.allaboutcookies.org.

Please click below for detailed information on how to disable and delete cookies in some commonly used browsers:

Types of cookies and why we use them

Absolutely necessary cookies

These cookies are essential to enable you to move around a website and use its features.

Performance cookies

These cookies collect information about how you use our websites. Information collected includes, for example, the Internet browsers and operating systems used, the domain name of the website previously visited, the number of visits, average duration of visit, and pages viewed. These cookies don’t collect information that personally identifies you and only collect aggregated and anonymous information. Performance cookies are used to improve the user-friendliness of a website and enhance your experience.

Functionality cookies

These cookies allow the website to remember choices you make (such as your username or ID, language preference, or the area or region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts, and other customisable parts of web pages. They may also be used to provide services you have asked for, such as watching a video or commenting on a blog. The information these cookies collect may be anonymized, and they cannot track your browsing activity on other websites.

Targeting and advertising cookies

These cookies track browsing habits and are used to deliver targeted (interest-based) advertising. They are also used to limit the number of times you see an ad and to measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organizations, such as advertisers.

Third party services

Our website developer, Rye Design, use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. They do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way, which does not identify anyone. They do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If they do want to collect personally identifiable information through our website, they will make it clear when they do so and will explain what they intend to do with it.

Whenever you visit our website, www.diamondbankukplc.com you are using a third-party service managed by Rye Design on our behalf and for our legitimate interests, to collect standard information about your website use, such as internet logs and details of your visitor behaviour patterns.

The reason we use this service is so that we can find out how many people visit the website and the various parts of the website. This information helps us to find out how our website is working and how to improve it. We do not identify anyone, and we do not make or allow Rye Design to identify anyone visiting our website.

We use an internal email collection point to collect your information through the website contact forms.